Article 58 · Volume 2 (2026)
The Impact of E-Commerce Delivery Factors on Consumer Satisfaction of Evidence from Guangxi Industrial Technician College, China
This quantitative research aimed to 1) examine the influence of e-commerce delivery factors—delivery speed (DS), delivery accuracy (DA), real-time tracking availability (RTTA), perceived delivery cost (PDC), and delivery reliability (DR)—on consumer satisfacti…